TeamWox is a business collaboration tool designed to make daily operations more efficient and convenient. The application offers a long list of features, starting with the ability to add unlimited users.
Companies are not required to limit access so that all necessary personnel can be available to collaborate. Groupware houses the collaborative tools, which include human resources management features. Users can establish a detailed database of employee information, including personal details, phone numbers, email addresses, IM names and addresses. A built in task manager is also available and lets users record and track tasks assigned to employees. A document manager streamlines access to agreements, scanned images, statements and anything else the company uses. Customer relationship management can also be handled and an email client is included.
The IP PBX module is a new feature that helps TeamWox Customers quickly and easily automate their office telephony without any additional cost. Users are able to implement an intelligent call forwarding, add an interactive voice menu or arrange a secure audioconference with unlimited number of participants.
Another great feature is the Service Desk & Online Assistant (Live Chat) which can be integrated into corporate websites to communicate with site visitors and clients feedback.
Users can store an unlimited number of files without affecting the speed of the TeamWox system.
TeamWox was launched in February of 2009 by MetaQuotes Software Corporation. Overall the application has received rave reviews for users and bloggers all over the web.
Many appreciate the diverse features, which cover just about anything a business could possibly need. The application is available in 30 languages and received an award from TopTenReviews.com as one of the 2012 Top Ten Best CRM software products.
One of the biggest differences between TeamWox and other similar applications is the sheer size and capability of the service. Companies can handle many vital areas without purchasing multiple software or web based products. Users can improve relations with customers and ensure excellent communication internally with message boards and more. The application seems to be designed by people who know what a business needs.
TeamWox is geared towards professionals, which shows through its tidy interface. The application retains a sense of individuality, with a vibrant color scheme that favors blue, red and yellow on its homepage. The actual interface stays relatively low key, focus on blue and white more than anything else. Small icons give the eyes something to feast on while organized headers and columns keep the atmosphere business and user friendly.
New users can click the small white “Registration” link in the upper, right hand corner to get started with TeamWox. A form along the left asks for a login name, email address and password. After entering a verification code to prove that the user is human, the form can be submitted. The following page advises the user that they must check their email inbox for an activation message. This must be accessed before logging in for the first time.
TeamWox offers a free and paid subscription option to its users. The free version includes access to all features for up to 10 users. This unlimited access includes tech support through the public forum. A two month upgraded trial version is also available. The Standard version includes annual updates and access to full tech support by phone, email and live chat. Standard subscriptions can be purchased at a price of $3,400 for up to 25 users. 50 users costs $6,700 or the user can purchase an unlimited license for $10,000 that includes access for as many users as necessary.
TeamWox is an excellent, highly detailed tool for medium to large size businesses. There is a free subscription that might be ideal for small businesses however the upgraded subscriptions may become very cost prohibitive. There is little that TeamWox can’t do. The application is backed by many rave reviews for its many features. Of course at the price it costs to purchase Standard access, the features list really should be rather meaty.